Blog

Guest User Guest User

Meet Florence Largillière, our new Senior Researcher

We are super excited to announce that this June, we welcomed Florence Largillière into the Pickle team as our new Senior Researcher!

We asked Florence to answer a few questions for you to get to know her a bit better.

Read More
Dana Rock Dana Rock

Experience design: what it is and why it’s useful

Experience design is a method for understanding how we create better experiences for our customers by thinking not just about the isolated touchpoints or functional elements within a journey, but about how our customers feel, and what their experience is actually like.

Read More

What does it take to create a whole-organisation content strategy?

The reasons why we choose not to attempt a whole-organisation content strategy are endless. But when we play the “can’t” and “won’t” game, we close ourselves off to possibility.

Creating a whole-organisation content strategy is entirely possible. We’ve done it. Multiple times. But it takes the commitment to lay an essential foundation that is more to do with culture than content, if it is to truly work.

Read More
Cat Prill Cat Prill

10 minute training: to accessible content; cognitive load

Over the last few blogs, i’ve spoken about some of the ways you can improve the accessibility of your content. I’ve discussed screen readers, alt text, keeping things camel case and other practical and structural ways to make your content accessible to people.

But, as we know, accessibility isn’t just about the physical challenges people face when accessing your content. It’s also important to talk about the mental and neurological implications and how we can make content accessible.

Read More